Chef’s Choice ProntoPro Hone Manual Knife

Shipping and Delivery: You can purchase your items online and pick them up at www.westernkitchen.net, or ship them directly to your doorstep. Here you’ll find everything you need to know about Delivery, shipping, and much more. Shipping rates are based on distance shipped. Arrival time for international orders will varies by location and shipping method. Domestic Shipping (Business Days)* standard: 3-5 days Expedited: 2-3 days International Shipping (Business Days)* standard: 6-14 business days Expedited: 4-8 days (with Tracking) Western kitchen Limited uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you’ll see your item description, price and Ships time. Ships Time: The ‘Ships’ time is an estimate of when the Product will leave our warehouse. For example, if a Product displays “Ships: Within 24 hours,” the product will leave our warehouse within 24 hours after you place your order. While Western kitchen Limited works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer Ship times. Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times. Products ship as they become available. Once the item leaves our warehouse, the shipping method you choose on the Checkout page determines when shipped items will deliver to your shipping address. You can ship each product to a different address, and choose up to 15 different addresses per order. Shipping Methods Once the Product leaves our warehouse, In Shipping Method, your shipped product can delivers at your doorstep. You can provide a different addresses for each item on your order.

• Transit may take longer if the courier was delayed due to carrier mishandling, customs delay, or other circumstances beyond our control.
• Orders placed with International standard shipping will not be refunded if the package is lost or stolen.

www.westernkitchen.net is not responsible for lost packages once they have been shipped out of our warehouse or for delays due to unforeseen USPS delays such as “adverse weather conditions”, “Beyond USPS control”, or “Missed at facility” – please plan accordingly. Mail Notifications Western kitchen Limited Notifications is a text-Mail-based alerts service designed to keep you up-to-date on your shipment and/or Deliver the notification status. What to Expect Once your order ships, or is available for delivery, we’ll send you a text Mail. The text Mail will include your Product id, Product title and Language detail. Mail are sent between 9:00 a.m. and 8:00 p.m. in your time zone. Order discrepancy If you’re claiming an order discrepancy, please contact us within 7 business days for assistance or before getting into shipping stage. Any inquiries past this time frame is unreasonable for us to accommodate. *Excludes wrong item(s) received Cancellations Orders can be cancelled for any reason as long as the item(s) did not ship from our warehouse. For any change/modification request after order is placed (address, Product, quantity, etc.) notify us to cancel and please reorder with the updated information. Shipping and Order Processing Holidays Orders can be submitted via our website, but will not be processed, delivered or counted as in-transit on the following major holidays and company closures on all Government holidays.  Refused Delivery Package: For Products returned to sender due to “undeliverable as addressed” or “insufficient address” shown on the tracking status, Western kitchen Limited will not responsible for this type of issue.