INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund.

Restocking of items is totally relative and can not be guaranteed for all items on the store. If you are interested in an “out of stock” item, please do bring it to our notice by sending us a mail or contact us through our online 24/7 chat platform, and we would get back to you on the availability of the product.

General delivery period take 24- 72 hours which is 1-3 working days.  This doesn’t apply to products with stated delivery period under the “additional information” tab. For their deliveries are peculiar to the product.
Pre-ordered products which are shipped from overseas take 14 working days.

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